SHIPPING & DELIVERY
Sauna Delivery, Made Simple
We make it easy to get premium saunas, heaters and wellness products delivered to your location. Explore our shipping options and learn what to expect from order to delivery.
✓ Trusted Sauna Brands ✓ Nationwide Shipping ✓ Flexible Financing
Nationwide Delivery
Shipping options available across the United States.
Multiple Product Types
Saunas, heaters, accessories and wellness products.
Delivery Coordination
Larger sauna orders may require additional delivery coordination.
Order Support
Our team is available to help with shipping questions.
HOW SHIPPING WORKS
From Your Order to Your Door
Our simple delivery process helps you understand what to expect from the moment you place your order to the moment your products arrive.
1) Place Your Order
Choose your sauna or wellness products and complete your order.
2) Order Processing
We process your order and prepare it for shipment.
3) Shipping & Delivery Coordination
Your order is prepared for delivery based on the product and destination.
4) Receive Your Order
Your products arrive at your designated delivery location.
SHIPPING INFORMATION
What to Expect for Shipping & Delivery
Shipping costs and delivery times can vary depending on your order, product and destination. Here’s what to keep in mind when planning your purchase.
Shipping Costs
Shipping costs vary depending on several factors, including:
Product
Size and weight
Delivery location
Number of items
Delivery method
The applicable shipping cost will be shown during the purchasing process before you complete your order.
Delivery Times
Delivery times can vary depending on:
Product availability
Manufacturer
Order processing
Destination
Carrier scheduling
Because delivery times depend on these factors, we do not promise one universal delivery timeframe for every product or destination.
LARGE SAUNA DELIVERY
What to Expect When Your Sauna Arrives
Sauna kits are larger products and may require different delivery arrangements than standard ecommerce orders. Depending on the product and destination, your order may be shipped by freight.
Freight Delivery
Large sauna kits may ship by freight depending on the product and destination.
Delivery Coordination
Delivery arrangements can vary depending on the product, shipment and destination.
Prepare Your Location
Make sure your delivery location has suitable access and enough space to accommodate the shipment.
Inspect Upon Arrival
Inspect your shipment when it arrives and contact us promptly if you notice any damage or delivery concerns.
DELIVERY & INSPECTION
Be Prepared When Your Order Arrives
A little preparation before delivery and a careful inspection when your order arrives can help ensure a smooth delivery experience.
Before Delivery
Before your order arrives, take a moment to make sure everything is ready for delivery.
✓ Make sure the delivery address is correct.
✓ Ensure there is suitable access for the shipment.
✓ Review any delivery instructions.
At Delivery
When your order arrives, carefully inspect the shipment before completing the delivery process.
✓ Inspect the packaging and product.
✓ Look for visible damage.
✓ Document any damage with photographs.
✓ Contact Infra Glow Saunas promptly if there is an issue.
SHIPPING FAQ
Shipping & Delivery FAQs
Have questions about shipping, delivery or receiving your sauna? Find answers to some of our most common delivery questions below.
Do you ship nationwide?
We offer shipping options for customers across the United States. Availability and delivery arrangements can vary depending on the product and destination.
How much does shipping cost?
Shipping costs can vary based on the product, size and weight, delivery location, number of items and delivery method. The applicable shipping cost will be shown during the purchasing process before you complete your order.
How long will my order take to arrive?
Delivery times vary depending on product availability, manufacturer, order processing, destination and carrier scheduling. Because these factors can vary, we do not promise one universal delivery timeframe for every product or destination.
How are large sauna kits delivered?
Large sauna kits may be shipped by freight depending on the product and destination. Delivery arrangements can vary, so customers should make sure their location has suitable access and enough space to accommodate the shipment.
Will I receive tracking information?
Tracking or shipment information may be provided depending on the product, shipping method and carrier. If you have questions about a specific order, contact our team for assistance.
Can I change my shipping address after ordering?
If you need to change your shipping address after placing an order, contact Infra Glow Saunas as soon as possible. Address changes may depend on the order status and whether the shipment has already been processed.
What should I do if my shipment arrives damaged?
Inspect your shipment when it arrives and document any visible damage with photographs. Contact Infra Glow Saunas promptly and provide the relevant details and photographs so our team can assist you.
Can you ship to my specific location?
Shipping availability can vary depending on the product and destination. If you are unsure whether a specific product can be delivered to your location, contact our team before placing your order.
Can I order multiple products together?
You can explore and order multiple products from our collection. Shipping arrangements and costs may vary depending on the products included in your order and the delivery destination.
Who should I contact about a delivery issue?
Contact Infra Glow Saunas through our contact form or email sales@infraglowsauna.com. Include your order information and details about the delivery issue so our team can assist you.
READY TO START YOUR WELLNESS SPACE?
Ready to Find Your Sauna?
Explore premium saunas, heaters and wellness products and discover the right options for your home wellness space.
Trusted Brands • Nationwide Delivery • Helpful Product Support